
New computer setup and moving files
We help get the new computer connected and check the everyday tasks you want to use first. We can also discuss a backup method you can continue using afterwards.
New computer setup
Tell us about your computer and the help you need. Our Newcastle office will discuss pricing, suitable remote options and onsite availability before confirming a booking.
Call (02) 4915 8585Australian Computer Doctors can help you plan computer repair or setup work in Kotara. Our service includes PCs and Macs, hardware faults and software issues; the office confirms onsite availability before arranging a visit.
Contact our Newcastle office with your suburb and the device involved. We confirm onsite availability before booking and can discuss remote assistance for suitable tasks on a working computer and internet connection.

Our support covers Windows computers and Macs, including hardware faults, software problems and new setup. Contact the office about the job so suitable arrangements can be confirmed. If the issue comes and goes, a note of the symptoms can help.

We help get the new computer connected and check the everyday tasks you want to use first. We can also discuss a backup method you can continue using afterwards.
New computer setup
We look into a computer that freezes or fails to load, with virus and malware removal available where needed. If important files have no backup, let us know before work starts.
Virus and malware removal
We help connect everyday equipment and check the account or network settings behind a recurring problem. You can include several connection or account tasks when discussing the appointment.
Email and connection help
Mac support includes investigating startup trouble, hardware issues and software faults, as well as new setup. Mention the printer, external drive or other equipment involved in the problem.
Mac repairs and support
A broken part does not always mean replacing the whole computer; we can assess the practical choices. If offsite work is needed, arrangements are discussed with you rather than assumed.
Hardware repairs and upgrades
A health check or advice session can help clarify what is worthwhile before you spend more on a computer. Let us know about any other tasks so we can plan the work with you.
Remote computer supportMention any accounts, files or accessories that are part of the job. We can discuss a useful order for the work and confirm whether remote help or physical assessment is appropriate.
For pricing or an appointment, call us on (02) 4915 8585 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Contact our Newcastle office to check onsite availability for your Kotara address before booking. If the issue comes and goes, a note of the symptoms can help. The technician normally comes to you and discusses any necessary offsite work.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Mac support includes investigating startup trouble, hardware issues and software faults, as well as new setup. Mention the printer, external drive or other equipment involved in the problem.
Unwanted programs can interfere with everyday tasks; we investigate what is installed and how the device behaves. If important files have no backup, let us know before work starts. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
Contact us for the current labour rate and include any parts or damage you already know about. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. The office can discuss rates and available arrangements with you.
We can often address everyday work in around an hour, but cannot promise that for every fault. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Tell us if you need to make other arrangements while it is being repaired.
A lower repair cost is useful only if the resulting computer still suits you. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can discuss useful next steps, including files and replacement setup.
Get assistance installing suitable programs, connecting the printer and arranging files on a new device. We can also discuss a backup method you can continue using afterwards. Tell us about your printer and other equipment as well.
Call (02) 4915 8585 or complete the enquiry form on this page with your contact details and postcode. You do not need to select a technical repair category first. Our team confirms suitable help and onsite availability before booking.

Contact our Newcastle team for computer support in these Newcastle and Lake Macquarie locations. The office confirms onsite availability before a booking; suitable software tasks may be handled remotely. Choose your location for local information, or call (02) 4915 8585 to discuss your computer and arrange help. For the wider service, visit Newcastle computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 4915 8585.