
New computer setup and moving files
New setup can include moving suitable files and checking that connected equipment works with the replacement. We can also discuss a backup method you can continue using afterwards.
New computer setup
Tell us about your computer and the help you need. Our Newcastle office will discuss pricing, suitable remote options and onsite availability before confirming a booking.
Call (02) 4915 8585Australian Computer Doctors discusses computer repair and support options for Merewether customers. Windows and Mac hardware work, software problems and setup are included, with onsite availability confirmed by our office.
Contact our Newcastle office with your suburb and the device involved. We confirm onsite availability before booking and can discuss remote assistance for suitable tasks on a working computer and internet connection.

Our support covers Windows computers and Macs, including hardware faults, software problems and new setup. Contact the office about the job so suitable arrangements can be confirmed. Explain what worked before and what happens now.

New setup can include moving suitable files and checking that connected equipment works with the replacement. We can also discuss a backup method you can continue using afterwards.
New computer setup
A recurring problem deserves a check of its cause, whether that involves software, storage or another component. If important files have no backup, let us know before work starts.
Virus and malware removal
We help with email that will not send, a printer shown as offline and unreliable Wi-Fi connections. You can include several connection or account tasks when discussing the appointment.
Email and connection help
Our Mac work covers faulty parts, troublesome software and getting familiar tasks working on a new device. Mention the printer, external drive or other equipment involved in the problem.
Mac repairs and support
Repairs include investigating faulty components, with the exact model helping us check suitable replacement options. If offsite work is needed, arrangements are discussed with you rather than assumed.
Hardware repairs and upgrades
We can help compare a possible replacement with repairs or upgrades and discuss suitable remote tasks. Let us know about any other tasks so we can plan the work with you.
Remote computer supportIf you have a new computer, tell us what needs moving from the old one. If there is a fault, describe the symptoms so we can discuss the assessment and available assistance.
For pricing or an appointment, call us on (02) 4915 8585 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Contact our Newcastle office to check onsite availability for your Merewether address before booking. Explain what worked before and what happens now. The technician normally comes to you and discusses any necessary offsite work.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Our Mac work covers faulty parts, troublesome software and getting familiar tasks working on a new device. Mention the printer, external drive or other equipment involved in the problem.
If you have been worried by a message on screen, we can help determine what is happening and what needs attention. If important files have no backup, let us know before work starts. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
You can send a repair estimate enquiry with the model, symptoms and useful photos. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. The office can discuss rates and available arrangements with you.
Many appointments involve around an hour of work, but the right estimate depends on the job. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Tell us if you need to make other arrangements while it is being repaired.
You can tell us your priorities so the recommendation reflects how you use the computer. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can discuss useful next steps, including files and replacement setup.
Get a new computer ready with the email, programs and connections you need each day. We can also discuss a backup method you can continue using afterwards. Tell us about your printer and other equipment as well.
Call (02) 4915 8585 or complete the enquiry form on this page with your contact details and postcode. Tell us if important files need consideration before repairs. Our team confirms suitable help and onsite availability before booking.

Contact our Newcastle team for computer support in these Newcastle and Lake Macquarie locations. The office confirms onsite availability before a booking; suitable software tasks may be handled remotely. Choose your location for local information, or call (02) 4915 8585 to discuss your computer and arrange help. For the wider service, visit Newcastle computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 4915 8585.