
New computer setup and moving files
We help configure a new computer with the accounts, applications and connections you need. Files can be copied from the previous device, and we can include printing and backup arrangements.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 199 074Australian Computer Doctors helps Fortitude Valley households and small businesses with computer repairs and everyday technical problems. Arrange onsite help for a slow PC, new device setup, email trouble or a hardware fault. Our team on 1300 199 074 can discuss the likely work and check appointment availability.
We help you get back to the things you use a computer for, such as email, documents and keeping in touch. Ask about new-computer setup, virus removal or repairs to hardware and software faults. We can explain the cause and the options without expecting you to know the technical details.

A computer visit can address faults and help get the rest of your setup working properly. We support Windows computers and Macs, with hardware repairs, software help, email, internet, printers, new setup and backups.

We help configure a new computer with the accounts, applications and connections you need. Files can be copied from the previous device, and we can include printing and backup arrangements.
New computer setup
If a computer stalls, starts badly or shows warnings you do not recognise, we can investigate. The work includes checking performance faults and removing unwanted software or scam-related access.
Virus and malware removal
We help with email accounts, unreliable internet access and printers that stop responding. Checking the computer alongside related equipment helps us understand the cause rather than change settings blindly.
Email and connection help
MacBooks and iMacs can be assessed for hardware and software faults or arranged for new setup. We help with macOS, email, connected devices, moving files and backups.
Mac repairs and support
We can diagnose hardware faults, assess damage and discuss suitable upgrades. Repair recommendations take account of your computer model, the parts needed and what you want from the device.
Hardware repairs and upgrades
Computer health checks, purchase advice, insurance reports and smart-device setup are available alongside repairs. Some account and software issues may suit an arranged remote session.
Remote computer supportIf several computer tasks need attention, tell us about them when you enquire. The technician can assess the main problem and discuss the other jobs in context, such as printing, email or moving files. You can then agree on what to do, with an explanation of the time and any parts needed.
For pricing or an appointment, call us on 1300 199 074 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We do. Our technicians visit homes and workplaces in Fortitude Valley, checking the computer with the equipment normally used with it. Further repair arrangements are explained if work needs to be completed offsite.
We support Windows laptops and desktops and Apple Macs, including MacBooks and iMacs. We work across computer makes, checking model details where replacement components or upgrades are being discussed.
Yes, these are problems we can investigate. A fault may involve software or hardware, so diagnosis comes before recommending repairs. Tell us what happens and whether there are important files to consider.
A job carries a one hour minimum for labour, followed by 15 minute blocks for additional time. There is no travel charge or call-out fee, and onsite time starts when we arrive. Parts cost extra when required. Contact us about rates; identifying the fault allows us to explain the likely work and estimate it more accurately.
Around an hour of labour is needed for many jobs and is our minimum. The actual work determines the time. Your technician can explain it after diagnosis, including a need for parts or an offsite repair.
We help you decide after checking the fault and discussing your needs. A repair, an upgrade or replacement may be appropriate. Diagnostic work and other service time remain chargeable when a fault is too serious for an economical repair.
Yes. We help prepare new devices with email, software, Wi-Fi and printing and move files that can be accessed on the old computer. Tell us about the programs and equipment you need afterwards.
Use the enquiry form or phone our team with a description of the problem, contact details and postcode. We will discuss pricing and availability before arranging the appropriate visit.

Our technicians visit homes and small businesses across Brisbane, north to North Lakes and Burpengary, south to Loganholme and east to Cleveland and Redland Bay. We also provide onsite computer help in Ipswich. Choose your location for local information, or call 1300 199 074 to discuss your computer and arrange help. For the wider service, visit Brisbane computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 199 074.