
Get a Windows PC ready to use
A Windows setup can include familiar applications, accounts and connected devices. We can also explain where the computer stores your files.
New computer setup
Windows problems can range from a missing email folder to a computer stuck before sign-in. Australian Computer Doctors provides Brisbane homes and small businesses with support that starts with the task you need working again.
We help with branded laptops, desktop towers, all-in-one PCs and suitable custom computers. Tell us the manufacturer and model as well as the Windows symptoms. Call 1300 199 074 or enquire online to discuss setup, repairs, pricing and suitable onsite or remote help.
Choose the tasks you need help with on your Windows PC. Our Brisbane team can discuss the computer, connected equipment and suitable service before arranging the work.

A Windows setup can include familiar applications, accounts and connected devices. We can also explain where the computer stores your files.
New computer setup
We help investigate unwanted applications, browser warnings and changes after scams. Account and banking concerns may need separate provider action.
Virus and malware removal
Email problems can involve the application, sign-in or account storage. We check the symptoms and explain what needs attention.
Email and connection help
We assess startup applications, storage and possible hardware faults of slow performance. An upgrade is considered after the cause is understood.
Help with a slow computer
We can check Windows network settings alongside the router and other devices. That helps separate computer problems from wider connection faults.
Network and Wi-Fi support
Printers and accessories need compatible connections and software. We can help set them up with the Windows PC and test everyday use.
Network and Wi-Fi support
Files, programs and settings have different transfer requirements. We plan what to keep before the old computer is erased or passed on.
New computer setup
We can configure a suitable backup and discuss how to check it. Tell us which documents, photos and other files currently have only one copy.
Backups and data recovery
A recovery screen does not automatically mean a reinstall is necessary. We assess the fault and discuss your files before making system changes.
Computer startup help
Windows does not identify the computer’s parts. Include the manufacturer and full model, or known custom components, for hardware enquiries.
Hardware repairs and upgrades
Missing files and damaged storage need an approach suited to the problem. We discuss backups, recovery assessment and the limits of possible results.
Backups and data recovery
We can review software, startup, storage and backups in an agreed appointment. Bring the small problems you want addressed together.
Computer health checks
Repair, upgrade and replacement decisions depend on the device and software you need. We help compare options after checking its condition.
Upgrades and purchase advice
We can discuss the computer assessment and written report your insurer requires. Coverage and reimbursement decisions remain with the insurer.
Computer insurance reports
If Windows is usable and online, suitable software issues may be handled remotely. We explain the connection and charges before arranged work starts.
Remote computer supportContact Australian Computer Doctors on 1300 199 074 or use the booking form. Give us your suburb, computer details and what is happening. We discuss suitable assistance, pricing and availability before arranging the work.
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 199 074 to discuss pricing, or use our repair estimate form to send the details.
Windows is the operating system, while the manufacturer and model identify the hardware. That information helps when checking compatible software, parts and repair options. For a custom PC, describe the components you know.
Many repairs do not require deleting personal files, but some work can affect data and existing faults may already limit access. Tell us about important information and backups so we can discuss the proposed steps and risks first.
Yes. Explain what was installed and the access someone had. We can review suitable computer changes and help with official account recovery steps. Banks and other providers must handle their own account or transaction issues.
Leave your details and our team can contact you about your computer. You can also call 1300 199 074.