
New computer setup and moving files
We help set up your new computer with the accounts and applications you use, connect your equipment and move files. We can also explain options for protecting those files with a backup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 199 074Australian Computer Doctors provides computer repairs and support at homes and small businesses in Chermside. From a new laptop that needs setting up to a desktop that will not start, our team can explain the next step. Call 1300 199 074 to discuss the problem, pricing and an available appointment.
New-computer setup, virus removal and email problems are all part of our everyday work. We also investigate slow performance, repair hardware and software faults and help with connected devices. Explain what is happening and we can discuss a visit or remote help where the problem allows.

We can investigate a computer fault and help with the other jobs around your setup. Our service covers Windows computers and Macs, including hardware repairs, software, new device setup, email, printers, Wi-Fi and backups.

We help set up your new computer with the accounts and applications you use, connect your equipment and move files. We can also explain options for protecting those files with a backup.
New computer setup
We assess slow computers, startup failures and unexpected warnings, checking for software or hardware causes. If a scam or infection has affected the device, we can review unwanted programs and access.
Virus and malware removal
We help sort out email, internet and printer faults, including devices that stop connecting. A visit lets us check how the computer and equipment interact before recommending changes.
Email and connection help
Our service includes Mac hardware repairs and macOS assistance, as well as new setup. We can help with email, printing, files and backup arrangements on existing or replacement Macs.
Mac repairs and support
We investigate hardware faults and damaged components and explain appropriate repairs. Suitable upgrades can also be considered, with advice based on your computer and what you need from it.
Hardware repairs and upgrades
Computer health checks, insurance reports, buying advice and smart-device setup can be arranged too. Some software and email problems can be checked through a remote support session.
Remote computer supportA fault description is useful, but so is knowing what you need working afterwards. Tell us about the main issue and any other tasks, such as email, printing or moving files. After checking the equipment, the technician can explain the work involved and help you choose practical priorities for the appointment.
For pricing or an appointment, call us on 1300 199 074 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes, our technicians visit homes and workplaces in Chermside. This allows the computer and related equipment to be assessed together, with any necessary offsite work discussed before arrangements are made.
We help with laptops, desktop computers, MacBooks and iMacs. Support covers Windows and macOS across the common computer makes, with specific model details checked for hardware parts or upgrades.
We can investigate a computer that responds slowly or will not start at all. Diagnosis establishes what needs attention, whether it involves software, storage or another part, before repair choices are discussed.
There is a one hour labour minimum per job, with 15 minute blocks for time beyond that. Onsite labour begins on arrival, and no travel costs or call-out fee are added. Parts are an extra cost if needed. We explain our rates when you contact us and can estimate the work more accurately after the fault is diagnosed.
Many jobs require around one hour, which is also the minimum labour time. We can discuss the likely duration after checking the problem. Some hardware work requires parts or offsite repairs, extending the time before completion.
That depends on the problem and how useful the computer would be after repair. We explain the likely work and alternatives. Normal service charges apply to diagnosis even if a fault proves too costly to repair economically.
Yes. We can organise email, programs, internet and printing, and help transfer files to a new computer. Tell us what you use and whether a backup is already in place.
Call our team on 1300 199 074 or fill in the enquiry form with your postcode and contact details. We will discuss what needs doing, service pricing and appointment availability before arranging the visit.

Our technicians visit homes and small businesses across Brisbane, north to North Lakes and Burpengary, south to Loganholme and east to Cleveland and Redland Bay. We also provide onsite computer help in Ipswich. Choose your location for local information, or call 1300 199 074 to discuss your computer and arrange help. For the wider service, visit Brisbane computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 199 074.