
New computer setup and moving files
We help plan the change to a new laptop or desktop, including the information you want to keep. Tell us which accounts and files matter most before the work begins.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (03) 5215 1111Australian Computer Doctors helps Ocean Grove customers get their computers and everyday connections working together. We offer new setup, Windows and Mac software support and laptop or desktop hardware repairs.
We arrange visits through our Geelong team and explain the work and pricing before booking. You can ask about several computer tasks together, with remote assistance an option for suitable software problems.

The right help depends on the device and the tasks you need working. We support Windows computers and Macs for hardware repairs, software, new setup and familiar home computer jobs. For a new setup, keep the old device available if information needs moving.

We help plan the change to a new laptop or desktop, including the information you want to keep. Tell us which accounts and files matter most before the work begins.
New computer setup
We investigate a computer that is suddenly harder to use and remove unwanted software where it is found. Mention any recent update, download or change before the trouble started.
Virus and malware removal
If a task works on one device but fails on another, we can compare the settings and connections. Mention whether another device can complete the same task successfully.
Email and connection help
We support Macs for repairs as well as setup, email, printing and help with files. Let us know what is happening and whether your important files are backed up.
Mac repairs and support
We assess damaged or failing parts and explain the work needed to make the computer usable again. The technician explains the findings and options after diagnosis.
Hardware repairs and upgrades
Ask about a health check or buying advice if you are unsure what the computer needs next. We discuss the work and pricing before an appointment is confirmed.
Remote computer supportThe printer, router and external drives can be relevant to a computer issue. Include anything connected with the problem so the technician can assess the setup you actually use.
For pricing or an appointment, call us on (03) 5215 1111 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Ocean Grove. For a new setup, keep the old device available if information needs moving. If work offsite is necessary, the technician explains why and arranges it with you.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We support Macs for repairs as well as setup, email, printing and help with files. Let us know what is happening and whether your important files are backed up.
Our support includes investigating sluggish programs, startup failures and unwanted software on the computer. Mention any recent update, download or change before the trouble started. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
We can explain our rates before arranging help; diagnosis determines the repair options. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. We can explain the options with your budget in mind.
We explain the work involved before estimating the remaining time more accurately. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. The technician discusses any further work with you.
The age, condition and required work help determine whether further spending is sensible. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Parts and further labour are discussed before additional repair work.
We can move photos and documents and organise a new device around the way you use it. Tell us which accounts and files matter most before the work begins. Tell us about your printer and other equipment as well.
Call (03) 5215 1111 or complete the enquiry form on this page with your contact details and postcode. If you are replacing a computer, mention what needs moving. We contact you to clarify the work and discuss a suitable appointment.

Our Geelong team visits the city, surrounding residential suburbs, the Bellarine and the selected Surf Coast locations below. Contact us with your address and the computer work you need. Choose your location for local information, or call (03) 5215 1111 to discuss your computer and arrange help. For the wider service, visit Geelong computer repairs.
Leave your details and our team can contact you about your computer. You can also call (03) 5215 1111.
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