
New computer setup and moving files
Get a new computer ready with the email, programs and connections you need each day. Tell us which accounts and files matter most before the work begins.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (03) 5215 1111For a computer fault or a fresh start on another device, we provide practical help in Barwon Heads. Our service includes Windows and Mac hardware repairs, software support and the connections that make a home setup useful.
We arrange visits through our Geelong team and explain the work and pricing before booking. You can ask about several computer tasks together, with remote assistance an option for suitable software problems.

The right help depends on the device and the tasks you need working. We support Windows computers and Macs for hardware repairs, software, new setup and familiar home computer jobs. Keep the computer near the equipment you normally use with it.

Get a new computer ready with the email, programs and connections you need each day. Tell us which accounts and files matter most before the work begins.
New computer setup
We help remove unwanted software and examine the symptoms that made you suspect a virus. Mention any recent update, download or change before the trouble started.
Virus and malware removal
If the computer cannot find the printer or stay on Wi-Fi, we can check settings and the connected equipment. Mention whether another device can complete the same task successfully.
Email and connection help
We help with a Mac that needs repairing and with the everyday work involved in keeping it useful. Let us know what is happening and whether your important files are backed up.
Mac repairs and support
Our support includes physical repairs, suitable component replacement and advice on worthwhile upgrades. The technician explains the findings and options after diagnosis.
Hardware repairs and upgrades
We help plan sensible next steps, including upgrades, replacement advice and appropriate computer checks. We discuss the work and pricing before an appointment is confirmed.
Remote computer supportA useful description explains what you try, what happens and whether the problem is constant. If you are replacing a computer, tell us what needs to be kept before the old device is put away.
For pricing or an appointment, call us on (03) 5215 1111 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Barwon Heads. Keep the computer near the equipment you normally use with it. If work offsite is necessary, the technician explains why and arranges it with you.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We help with a Mac that needs repairing and with the everyday work involved in keeping it useful. Let us know what is happening and whether your important files are backed up.
We investigate slow running, unwanted pop-ups and computers that no longer load normally. Mention any recent update, download or change before the trouble started. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
The likely total depends on the fault and what needs doing. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. We can explain the options with your budget in mind.
Many jobs need around an hour, although diagnosis determines the work. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. The technician discusses any further work with you.
Consider whether the device will still do what you need after repair. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Parts and further labour are discussed before additional repair work.
Moving to a new device is a chance to check the files, accounts and accessories you still need. Tell us which accounts and files matter most before the work begins. Tell us about your printer and other equipment as well.
Call (03) 5215 1111 or complete the enquiry form on this page with your contact details and postcode. Include a short description of the problem. We contact you to clarify the work and discuss a suitable appointment.

Our Geelong team visits the city, surrounding residential suburbs, the Bellarine and the selected Surf Coast locations below. Contact us with your address and the computer work you need. Choose your location for local information, or call (03) 5215 1111 to discuss your computer and arrange help. For the wider service, visit Geelong computer repairs.
Leave your details and our team can contact you about your computer. You can also call (03) 5215 1111.
Click to call a member of our customer support team.
(03) 5215 1111Call (03) 5215 1111