
New computer setup and moving files
New setup can include moving suitable files and checking that connected equipment works with the replacement. Tell us which accounts and files matter most before the work begins.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (03) 5215 1111For an older computer that needs attention or a new one that needs setting up, we provide support in Norlane. Windows laptops, desktops and Macs are covered for repairs, software problems and everyday use.
We arrange visits through our Geelong team and explain the work and pricing before booking. You can ask about several computer tasks together, with remote assistance an option for suitable software problems.

The right help depends on the device and the tasks you need working. We support Windows computers and Macs for hardware repairs, software, new setup and familiar home computer jobs. Explain what worked before and what happens now.

New setup can include moving suitable files and checking that connected equipment works with the replacement. Tell us which accounts and files matter most before the work begins.
New computer setup
A recurring problem deserves a check of its cause, whether that involves software, storage or another component. Mention any recent update, download or change before the trouble started.
Virus and malware removal
We help with email that will not send, a printer shown as offline and unreliable Wi-Fi connections. Mention whether another device can complete the same task successfully.
Email and connection help
Our Mac work covers faulty parts, troublesome software and getting familiar tasks working on a new device. Let us know what is happening and whether your important files are backed up.
Mac repairs and support
Repairs include investigating faulty components, with the exact model helping us check suitable replacement options. The technician explains the findings and options after diagnosis.
Hardware repairs and upgrades
We can help compare a possible replacement with repairs or upgrades and discuss suitable remote tasks. We discuss the work and pricing before an appointment is confirmed.
Remote computer supportMention the age of the device if you know it and what you want to keep doing on it. We can discuss whether repairs, an upgrade or help moving to another computer makes sense.
For pricing or an appointment, call us on (03) 5215 1111 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Norlane. Explain what worked before and what happens now. If work offsite is necessary, the technician explains why and arranges it with you.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Our Mac work covers faulty parts, troublesome software and getting familiar tasks working on a new device. Let us know what is happening and whether your important files are backed up.
If you have been worried by a message on screen, we can help determine what is happening and what needs attention. Mention any recent update, download or change before the trouble started. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
You can send a repair estimate enquiry with the model, symptoms and useful photos. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. We can explain the options with your budget in mind.
Many appointments involve around an hour of work, but the right estimate depends on the job. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. The technician discusses any further work with you.
You can tell us your priorities so the recommendation reflects how you use the computer. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Parts and further labour are discussed before additional repair work.
Get a new computer ready with the email, programs and connections you need each day. Tell us which accounts and files matter most before the work begins. Tell us about your printer and other equipment as well.
Call (03) 5215 1111 or complete the enquiry form on this page with your contact details and postcode. Tell us if important files need consideration before repairs. We contact you to clarify the work and discuss a suitable appointment.

Our Geelong team visits the city, surrounding residential suburbs, the Bellarine and the selected Surf Coast locations below. Contact us with your address and the computer work you need. Choose your location for local information, or call (03) 5215 1111 to discuss your computer and arrange help. For the wider service, visit Geelong computer repairs.
Leave your details and our team can contact you about your computer. You can also call (03) 5215 1111.