
New computer setup and moving files
We can set up the accounts and equipment a new computer needs, then explain the changes in plain English. Tell us which accounts and files matter most before the work begins.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (03) 5215 1111If you want help with your computer in Newtown, we can talk through the whole job. Our service covers Windows and Mac repairs, setup and everyday tasks, including the hardware and software involved.
We arrange visits through our Geelong team and explain the work and pricing before booking. You can ask about several computer tasks together, with remote assistance an option for suitable software problems.

The right help depends on the device and the tasks you need working. We support Windows computers and Macs for hardware repairs, software, new setup and familiar home computer jobs. Let us know about any recent change in equipment or software.

We can set up the accounts and equipment a new computer needs, then explain the changes in plain English. Tell us which accounts and files matter most before the work begins.
New computer setup
We can check a device after suspicious activity and explain the settings and repairs appropriate to what we find. Mention any recent update, download or change before the trouble started.
Virus and malware removal
We can troubleshoot account errors, printer connections and Wi-Fi problems without expecting you to identify the cause. Mention whether another device can complete the same task successfully.
Email and connection help
We can assess a Mac fault or prepare a new one, with hardware repairs and software support both included. Let us know what is happening and whether your important files are backed up.
Mac repairs and support
We can check laptop and desktop hardware and explain the likely parts and labour before you decide. The technician explains the findings and options after diagnosis.
Hardware repairs and upgrades
You can enquire about advice and preventative checks even when the computer is still working. We discuss the work and pricing before an appointment is confirmed.
Remote computer supportKeep any useful details from earlier troubleshooting, but do not worry if you have not tried anything yet. The technician can investigate the symptoms and explain what the available options mean for you.
For pricing or an appointment, call us on (03) 5215 1111 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Newtown. Let us know about any recent change in equipment or software. If work offsite is necessary, the technician explains why and arranges it with you.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We can assess a Mac fault or prepare a new one, with hardware repairs and software support both included. Let us know what is happening and whether your important files are backed up.
We look into a computer that freezes or fails to load, with virus and malware removal available where needed. Mention any recent update, download or change before the trouble started. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
We will discuss costs with you, rather than assume that every repair involves the same job. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. We can explain the options with your budget in mind.
A computer may need more work than its first symptom suggests, so diagnosis informs the time estimate. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. The technician discusses any further work with you.
We explain whether a repair or suitable upgrade would give the device useful life. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Parts and further labour are discussed before additional repair work.
We help with the practical steps after buying a computer, from the first setup to familiar everyday tasks. Tell us which accounts and files matter most before the work begins. Tell us about your printer and other equipment as well.
Call (03) 5215 1111 or complete the enquiry form on this page with your contact details and postcode. A note of the error message can help the first conversation. We contact you to clarify the work and discuss a suitable appointment.

Our Geelong team visits the city, surrounding residential suburbs, the Bellarine and the selected Surf Coast locations below. Contact us with your address and the computer work you need. Choose your location for local information, or call (03) 5215 1111 to discuss your computer and arrange help. For the wider service, visit Geelong computer repairs.
Leave your details and our team can contact you about your computer. You can also call (03) 5215 1111.
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