
New computer setup and moving files
We can help make a new computer familiar, with your programs, email and files where you need them. Connecting a printer, arranging Wi-Fi and setting up a backup can be included.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 199 074Australian Computer Doctors provides onsite computer help in Upper Mount Gravatt for new setups, everyday problems and repairs. If your laptop will not start, email is unreliable or you need files moved to another computer, call 1300 199 074. We can discuss the symptoms, pricing and appointment options with you.
It helps to look at the computer and the equipment you use with it, particularly when email, printing or the internet stops working. We can investigate those problems alongside hardware and software repairs and setting up new computers. Tell us what has changed and what you would like checked.

A computer problem can affect everything from email to family photos. We help with Windows computers and Macs, covering hardware and software repairs, new setup, internet connections, printers, file transfers and backups.

We can help make a new computer familiar, with your programs, email and files where you need them. Connecting a printer, arranging Wi-Fi and setting up a backup can be included.
New computer setup
If the computer keeps you waiting, stops responding or does not load, we can find out why. We also check unwanted programs and help secure devices after scam-related access.
Virus and malware removal
We help when email will not send, a printer goes missing from the computer or Wi-Fi keeps dropping. The equipment and its connections can be assessed during the visit.
Email and connection help
We help with MacBooks and iMacs that need a repair or setup, including hardware and macOS faults. Email, printing, transferring files and backups are covered as well.
Mac repairs and support
We can investigate faulty parts, assess damage and explain suitable repairs. If an upgrade could be worthwhile, we discuss it in relation to your computer and the tasks you need it for.
Hardware repairs and upgrades
You can also arrange buying advice, smart-device setup, a computer check or an insurance report. Remote assistance is available for suitable software issues where the computer can get online.
Remote computer supportTell us about the main fault and other computer tasks when you enquire. There may be email, printer or file jobs that can be considered during the same visit. The technician can check what is wrong, explain the options and help you prioritise the work, including any further arrangements needed for repairs.
For pricing or an appointment, call us on 1300 199 074 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes. We come to homes and workplaces in Upper Mount Gravatt, so the computer can be checked alongside your printer, router or other equipment. Any work offsite is discussed first.
Our help covers Windows laptops, desktops, MacBooks and iMacs across the popular makes and other brands. The exact model is checked if parts or upgrades are being considered.
Yes, we investigate what is causing the slowdown or startup failure. It might be software or a faulty component. Tell us about the symptoms and any files you need protected during the work.
The minimum labour charge is for one hour per job. Additional time is billed in 15 minute blocks, with any required parts charged separately. No travel costs or call-out fee apply, and onsite labour begins when we arrive. Our team can discuss rates with you before booking; a diagnosis allows a more accurate estimate of the work needed.
Many visits need around one hour of labour, which is the minimum. The time for your job depends on the findings. We explain that after assessment, including possible delays for parts or work that needs to happen offsite.
We compare the repair needed with the condition of the computer and your intended use. You can then decide what represents good value. Diagnosis is chargeable even where a serious fault makes the repair uneconomical.
Yes. We help set up email, applications and connections on a new device, and transfer files that can be accessed on the previous one. Printers and backup arrangements can be included.
Call us on 1300 199 074 or use this page’s enquiry form to send your contact details, postcode and the issue. We will talk through service pricing and appointment availability and explain the next steps.

Our technicians visit homes and small businesses across Brisbane, north to North Lakes and Burpengary, south to Loganholme and east to Cleveland and Redland Bay. We also provide onsite computer help in Ipswich. Choose your location for local information, or call 1300 199 074 to discuss your computer and arrange help. For the wider service, visit Brisbane computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 199 074.