Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 342 655A computer can need several small jobs before it feels useful again. We help Thornlie customers with repairs, software issues and new setup for Windows PCs and Macs, including email, files and connected equipment.
Our Perth team can discuss the problem, pricing and appointment availability for your address. We normally come to you, with remote support considered when the task can be handled over a working internet connection.
Our service includes Windows computers and Macs for hardware repairs, software and setup. Let us know which issues belong together and what you need most urgently. The same range of help is available throughout our Perth service locations.
We help with the practical steps after buying a computer, from the first setup to familiar everyday tasks. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
If a computer has become unreliable, we can look at software and hardware causes before recommending changes. We explain what we find rather than promise that one particular change will fix every symptom.
Virus and malware removal
We can investigate missing messages, account setup problems and devices that keep losing their connection. A short description of what worked previously is useful when checking the setup.
Email and connection help
We can investigate hardware and software problems on a Mac and assist with setup and connections. We provide independent assistance and do not process manufacturer warranty claims.
Mac repairs and supportWe assess laptop and desktop repairs with the computer's condition, parts and your intended use in mind. Parts are additional if required, and we discuss the proposed work before proceeding.
Hardware repairs and upgradesRemote support can be considered for software and account problems on a computer with a working connection. Remote support needs a suitable working device and connection; it cannot replace physical hardware work.
Remote computer supportLet us know which issues belong together and what you need most urgently. A visit can consider the overall setup, with the technician explaining the likely work and additional time if it is needed.
For pricing or an appointment, call us on 1300 342 655 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
We arrange visits to homes and workplaces in Thornlie. The appointment is planned around the work discussed with you. Any need to take the device offsite is discussed as part of the repair plan.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We can investigate hardware and software problems on a Mac and assist with setup and connections. We provide independent assistance and do not process manufacturer warranty claims.
We can check repeated crashes, startup delays and browser problems together rather than assume they share one cause. We explain what we find rather than promise that one particular change will fix every symptom. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
Tell us what needs attention and we can explain the charging structure and next step. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Send a repair estimate enquiry if photos would help describe the problem.
The assessment lets us explain the steps involved and when the computer may be ready. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. We distinguish the appointment time from the time before a repair is completed.
We help you understand the proposed work before deciding what makes sense. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Your technician can explain the findings so you can make an informed choice.
We can prepare a computer for everyday tasks and help you find your way around the new setup. Applications may need reinstalling and their licences checked separately from a file transfer. Tell us about your printer and other equipment as well.
Call 1300 342 655 or complete the enquiry form on this page with your contact details and postcode. We will clarify the details needed to arrange appropriate help. The office calls to discuss the work, pricing and available times.
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.
1300 342 655