
New computer setup and moving files
We help prepare new computers with the email, software and connections you need. Setup can also include transferring files, connecting a printer and discussing a backup for important data.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 199 074Computer repairs in Mount Gravatt begin with understanding what has gone wrong and what you need working again. Australian Computer Doctors comes to homes and small offices for laptop and desktop repairs, setup and support. Talk to our team on 1300 199 074 before deciding whether to repair or replace your device.
We can help with hardware or software repairs and the tasks involved in setting up a new computer. That includes email, files, software and connecting a printer. If you have noticed slow performance or suspicious pop-ups, mention those when arranging help too.

You can ask us about a broken computer, new setup or several smaller tasks in one visit. We support Windows computers and Macs, including hardware, software, email, Wi-Fi, printers, moving files and backups.

We help prepare new computers with the email, software and connections you need. Setup can also include transferring files, connecting a printer and discussing a backup for important data.
New computer setup
We investigate slow starts, freezes and computers that refuse to load. We can also check suspicious software, remove malware and help address unwanted access tools left after scams.
Virus and malware removal
If email stops working or a printer or Wi-Fi connection keeps failing, we can help troubleshoot. The visit can include checking the computer with its usual equipment.
Email and connection help
We assist with Mac repairs to hardware and software, as well as new setup. We help organise accounts, printing, file transfers and backup settings on the device.
Mac repairs and support
We can assess a damaged device or failing component and explain appropriate repairs. Upgrade options are considered against the model, condition and what you want from the computer.
Hardware repairs and upgrades
Our help also covers purchase advice, computer health checks, insurance reports and smart-device setup. Ask about remote support for suitable software problems that can be investigated online.
Remote computer supportYou do not need to choose new parts or decide on replacement before the computer is checked. Explain the problem and what you need working, including other tasks you would like help with. After diagnosis, the technician can discuss the options, likely time and any further repair arrangements so you can make an informed choice.
For pricing or an appointment, call us on 1300 199 074 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We visit homes and workplaces in Mount Gravatt, allowing the computer to be assessed with its connected equipment. If a repair needs work offsite, we explain the options and arrangements with you.
Windows computers and Macs are covered in both laptop and desktop forms. We support the common computer makes and others, checking the particular model when advising on parts or an upgrade.
Yes, we can check what is preventing normal use or startup. Software and hardware faults can look similar, so we diagnose the issue and discuss suitable repairs before further work is chosen.
Our minimum labour time for a job is one hour. Further time is billed in 15 minute blocks and necessary parts cost extra. We charge no call-out fee or travel costs, with onsite labour starting when your technician arrives. Contact us for the rates; once we have diagnosed the fault we can provide a more accurate work estimate.
Around an hour is needed for many jobs and is our minimum labour time. We can give clearer timing after examining the problem, including whether parts or offsite work will affect when the computer is ready.
That depends on the cost and usefulness of the repair compared with replacement. We explain the findings and options after assessment. Diagnostic and other service fees are still payable if a serious fault makes repair uneconomical.
We can assist with getting a new device ready, including email, software, internet and printing. Files can be transferred from the old computer, with backups discussed as part of the work.
Send an enquiry through this page or call our team on 1300 199 074. Provide your postcode and a description of the issue, and we will discuss pricing and the availability of a suitable appointment.

Our technicians visit homes and small businesses across Brisbane, north to North Lakes and Burpengary, south to Loganholme and east to Cleveland and Redland Bay. We also provide onsite computer help in Ipswich. Choose your location for local information, or call 1300 199 074 to discuss your computer and arrange help. For the wider service, visit Brisbane computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 199 074.