1300 057 008
Computer and laptop repairs in Melbourne
We Come To Your Home Or Office
Award Winning Customer Service
We Accept All Major Credit Cards
Available Days, Evenings & Weekends
Our Melbourne Computer Repair Services
Don’t see your problem listed? Give us a call on 1300 057 008 to see if we can help!
Bought a new laptop, desktop or Mac? We help get it ready for everyday use, including your email, printer, internet connection and programs. We can also transfer files and explain how to look after a backup.
A suspicious message or changed browser can be a sign that something is wrong. We check the computer for viruses and unwanted programs, deal with what we find and help you understand sensible security settings and updates.
You should not have to struggle with email settings every time you change computers. We help add accounts, troubleshoot sending and receiving problems and check internet connections, whether the trouble started today or has been building for a while.
If a once reliable computer now feels slow, we can investigate why. Our technician checks for software problems and hardware limitations, then talks through repair or upgrade options so you can decide what makes sense for you.
We help with unreliable Wi-Fi, printers that lose their connection and devices that cannot get online. Checking the equipment together lets us identify whether the problem is with the device, the home network or the internet service.
Been caught by a computer scam or worried about unwanted access? We can assess the device, remove suspicious access software and help review account security. Tell us what happened so we can explain which steps to take next.
If your computer gets stuck starting up, shows an error or will not switch on, we can work through the possible causes. Hardware and software faults are both covered, with any repair options explained after diagnosis.
A backup is most useful when you know it is working. We can set one up and check your files are included. If data is already missing, we assess the situation and explain recovery options without promising an outcome.
Broken parts and ageing hardware do not always mean replacing the whole computer. We assess faults, discuss suitable replacement parts and help with upgrades, taking the condition of the device and your budget into account.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Why Choose Australian Computer Doctors?
Same Day Service
We know when your computer breaks, you need it fixed quickly. That’s why we have same day service at no extra cost.
We Come To You
Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience.
No Technical Jargon
Our award winning technicians provide friendly service and advice in plain English with no technical jargon.
Computer repairs and support in Melbourne
A new laptop to set up, an email account that has stopped working or a computer showing suspicious pop-ups are all good reasons to ask for help. Australian Computer Doctors provides onsite computer repairs and support for Melbourne homes and small businesses, with remote help available for problems that can be handled online.
We can get a new computer ready to use, move your files, set up email and connect your usual printer and Wi-Fi. We also remove viruses, help secure computers after scams and investigate slow performance. Describe what you are trying to do and what goes wrong, and we can help you work out the next step.
Windows PCs and Macs are both part of our computer service. Alongside software and connection problems, we help with damaged parts, startup faults, upgrades, backups and missing files. You can also ask about buying advice, computer health checks or an insurance report.
Our technicians come to you, so you can show us the computer in the place you use it. Tell us your suburb and everything that needs attention when arranging help. We will discuss appointment availability and pricing first. If work cannot be completed onsite, the technician will explain what is needed and arrange taking the computer offsite and returning it.
Many visits need around an hour, with a one-hour minimum and additional time in 15 minute blocks. After finding the cause, the technician can give a clearer estimate and discuss the repair options with your needs and budget in mind.
Call 1300 057 008 to talk with our team, or book computer help online. You can ask about pricing before arranging a visit. Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. Normal service fees apply when we diagnose the fault and explain repair or replacement options, even if repair is uneconomical or you choose not to proceed. Data recovery is excluded.
Computer repairs across Melbourne
Choose your suburb for local computer repair information and ways to book. Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Call 1300 057 008 if your suburb is not listed.
- Berwick
- Box Hill
- Brunswick
- Camberwell
- Caroline Springs
- Caulfield
- Clayton
- Coburg
- Craigieburn
- Cranbourne
- Croydon
- Dandenong
- Doncaster
- Epping
- Essendon
- Ferntree Gully
- Footscray
- Frankston
- Glen Waverley
- Greensborough
- Hoppers Crossing
- Melton
- Moonee Ponds
- Mount Evelyn
- Narre Warren
- Northcote
- Point Cook
- Preston
- Reservoir
- Richmond
- Ringwood
- Rowville
- South Yarra
- St Albans
- St Kilda
- Sunshine
- Tarneit
- Werribee
Common questions about computer repairs
How much will my computer repair cost?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 057 008 to discuss pricing, or use our repair estimate form to send the details.
How long does it take to repair a computer?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
Is it worth fixing my computer or should I replace it?
The best choice depends on the computer’s condition, the repair needed and what you use it for. A fix or upgrade may give a useful machine more life, while replacement can make more sense when several problems are adding up. We can help you weigh up those options.
Where can I get my computer repaired in Melbourne?
We come to you for computer repairs at home or work in Melbourne. Contact us with your address and the problem to arrange a visit. When a repair needs offsite work, the technician will discuss the arrangements with you and organise taking the computer and returning it.
Can I get someone to look at my computer today?
Same-day appointments may be possible when a technician is available for your area and the type of work. Calling is the quickest way to check an urgent request. We will discuss the available times and explain if the repair is likely to need parts or another appointment.
Which computer brands do you repair?
Our computer support covers Dell, HP, Lenovo, ASUS, Acer, MSI, Apple Macs and custom-built Windows computers. Ask about hardware faults, software problems, setup and upgrades. The exact model helps us check repair options and parts. We are independent of the manufacturers and do not handle their warranty claims.
What should I do if my computer will not turn on?
Tell us whether the computer has no power at all or turns on but fails to load. Any lights, sounds and messages help explain the fault. Check the power connection if safe, and avoid repeated attempts if the device shows damage or makes unusual drive noises. Mention files without a backup.
Can you make my slow computer faster?
We can investigate why the computer has slowed down and discuss improvements. The cause might involve software, storage, background programs or a failing part. We check before suggesting work, and can explain whether maintenance, a repair or an upgrade is likely to be worthwhile.
Will I lose my photos and documents during a repair?
We discuss important files and backups as part of planning the work. Many repairs do not require erasing the computer, but a failing drive or other fault can put files at risk. Tell us about any missing files or unbacked-up photos before the repair so the appropriate options can be considered.
Can you replace a broken laptop screen?
A broken screen can often be replaced, depending on the laptop and the extent of the damage. Share the model and photos with an estimate enquiry before ordering a part. We will check what is required and discuss pricing, parts availability and where the work can be carried out.
Can you help with Wi-Fi, email and printer problems too?
Yes. You can ask for help with home Wi-Fi, email and printer connections during a computer support enquiry. Explain which devices are involved and what is not working. We handle setup and connection issues; a printer with a damaged physical mechanism needs a printer repairer.
Can my computer problem be fixed remotely?
If the computer turns on and has an internet connection, remote support may be an option for software and email problems. Contact us to discuss the symptoms before arranging a session. Faulty parts or equipment that cannot connect may need an onsite visit or repair assessment instead.
What should I do before the technician arrives?
Write down what happens, any error messages and when the problem started. Have the computer, charger and related equipment available, and mention important files without a backup. You do not need to dismantle anything or find the cause yourself. Tell us about any other setup or computer tasks you would like help with during the visit.
What happens if you cannot fix my computer?
Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. If we cannot diagnose the problem or recommend a suitable solution, there is no service fee. When we diagnose a fault and explain the repair or replacement options, our normal service fees apply, including if the fault is serious, parts are needed or the repair is uneconomical. The fee also applies if you choose not to proceed. Data recovery is excluded.
How do I book help for my computer?
Phone 1300 057 008 or use the online booking page to explain what you need. Include your suburb, the computer model if known and the symptoms. You can select pricing information before proceeding or request a booking. We will discuss the work and confirm availability and arrangements.
Not sure if your area is covered?
Give us a call on 1300 057 008 and we will let you know.