
New computer setup and moving files
We help get the new computer connected and check the everyday tasks you want to use first. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 342 655A change of computer can involve email, photos, printers and programs as well as the new device. We help Karrinyup customers with that setup and with ongoing Windows and Mac software or hardware repairs.
Our Perth team can discuss the problem, pricing and appointment availability for your address. We normally come to you, with remote support considered when the task can be handled over a working internet connection.

We work with Windows computers and Macs across new setup and ongoing problems. The examples below cover hardware, software and everyday equipment without limiting what you can ask about. If the issue comes and goes, a note of the symptoms can help.

We help get the new computer connected and check the everyday tasks you want to use first. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
We look into a computer that freezes or fails to load, with virus and malware removal available where needed. We explain what we find rather than promise that one particular change will fix every symptom.
Virus and malware removal
We help connect everyday equipment and check the account or network settings behind a recurring problem. A short description of what worked previously is useful when checking the setup.
Email and connection help
Mac support includes investigating startup trouble, hardware issues and software faults, as well as new setup. We provide independent assistance and do not process manufacturer warranty claims.
Mac repairs and support
A broken part does not always mean replacing the whole computer; we can assess the practical choices. Parts are additional if required, and we discuss the proposed work before proceeding.
Hardware repairs and upgrades
A health check or advice session can help clarify what is worthwhile before you spend more on a computer. Remote support needs a suitable working device and connection; it cannot replace physical hardware work.
Remote computer supportKeep the details of the old and new devices together if a transfer is needed. We can discuss which files can be read, what needs reinstalling and which tasks you want ready first.
For pricing or an appointment, call us on 1300 342 655 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Karrinyup. If the issue comes and goes, a note of the symptoms can help. Any need to take the device offsite is discussed as part of the repair plan.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Mac support includes investigating startup trouble, hardware issues and software faults, as well as new setup. We provide independent assistance and do not process manufacturer warranty claims.
Unwanted programs can interfere with everyday tasks; we investigate what is installed and how the device behaves. We explain what we find rather than promise that one particular change will fix every symptom. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
Contact us for the current labour rate and include any parts or damage you already know about. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Send a repair estimate enquiry if photos would help describe the problem.
We can often address everyday work in around an hour, but cannot promise that for every fault. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. We distinguish the appointment time from the time before a repair is completed.
A lower repair cost is useful only if the resulting computer still suits you. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Your technician can explain the findings so you can make an informed choice.
Get assistance installing suitable programs, connecting the printer and arranging files on a new device. Applications may need reinstalling and their licences checked separately from a file transfer. Tell us about your printer and other equipment as well.
Call 1300 342 655 or complete the enquiry form on this page with your contact details and postcode. You do not need to select a technical repair category first. The office calls to discuss the work, pricing and available times.

We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.