
New computer setup and moving files
We help make a new computer ready for use with email, software and your connected equipment. Files can be copied from the old device and a backup considered during setup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 199 074Computer problems in Cleveland? Australian Computer Doctors can come to you for repairs and support at home or at your small business. We help with Windows computers and Macs, including laptops and desktops. Whether you need a new device set up or a fault investigated, call 1300 199 074 to discuss the job and appointment availability.
Email trouble, viruses and slow performance are common reasons to ask for help, but our work also includes hardware repairs, software problems and upgrades. We can connect a printer, check Wi-Fi problems, transfer files and set up a backup. Tell us about everything you need so we can discuss the work and pricing before arranging a visit.

We can arrange repairs and help with the practical tasks around your computer. Services for Windows computers and Macs include hardware and software work, new setup, email, internet, printers, moving files and backups.

We help make a new computer ready for use with email, software and your connected equipment. Files can be copied from the old device and a backup considered during setup.
New computer setup
We investigate slow operation, startup problems and suspicious software behaviour. The work can include malware removal and checking for unwanted access tools left following a computer scam.
Virus and malware removal
We help sort out email faults, unreliable Wi-Fi and printers that lose their connection. A visit lets us check the equipment together and explain where attention is required.
Email and connection help
Mac setup and repairs include hardware faults and macOS problems. We also assist with email, connected printers, moving files and arranging backups for important documents and photos.
Mac repairs and support
We can assess hardware damage and faulty components and discuss suitable repairs or upgrades. Your computer model and what you need from it help guide the recommendations.
Hardware repairs and upgrades
Our range includes buying advice, insurance reports, computer checks and smart-device setup. Remote support can suit some software or account issues when the computer can connect online.
Remote computer supportLet us know the tasks that matter most and what is stopping you from doing them. You can include other computer jobs you would like checked at the same visit. After assessing the equipment, the technician can explain the repair or setup choices and discuss the likely work, time and any parts needed.
For pricing or an appointment, call us on 1300 199 074 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes, we come to Cleveland homes and workplaces to provide onsite computer help. We can assess connected devices at the same time and discuss any need for repairs offsite.
We work with laptop and desktop computers, including Windows PCs and Apple Macs such as MacBooks and iMacs. A range of makes is supported, with model checks for hardware recommendations.
We can investigate slowness and failed starts, checking both hardware and software possibilities. We explain the findings before discussing a repair, and ask about important files and existing backups.
The job has a one hour labour minimum, with extra time charged in 15 minute blocks. Required parts cost extra. No travel costs or call-out fee are added, and onsite labour starts when we arrive. Contact us about service rates before booking. A more accurate estimate can be discussed once the fault and necessary work are understood.
One hour is the minimum labour period and is around what many jobs take. More involved work can need longer. The technician can explain timing after diagnosis, including the effect of parts or an offsite repair.
We discuss the repair required and the condition of the computer so you can compare it with replacing the device. Your intended use matters too. Fees apply for diagnosis and work undertaken even if repair is not economical.
Yes. We help with the new computer’s accounts, programs, email and equipment connections, and move files that remain accessible from the previous device. Backups can be included in the setup conversation.
Call our team on 1300 199 074 or use the enquiry form here with your contact information and postcode. We will discuss the issue, service pricing and arrangements for an appointment with you.

Our technicians visit homes and small businesses across Brisbane, north to North Lakes and Burpengary, south to Loganholme and east to Cleveland and Redland Bay. We also provide onsite computer help in Ipswich. Choose your location for local information, or call 1300 199 074 to discuss your computer and arrange help. For the wider service, visit Brisbane computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 199 074.