
New computer setup and moving files
A new laptop or desktop can be set up with your accounts, Wi-Fi and printer before you begin using it regularly. Keep the old device available until the information you need has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 6223 2333If your computer no longer behaves as it used to, start with the symptoms you can see. Our Bruce computer service covers repairs, software support and new setup for Windows PCs and Macs.
Our Canberra team arranges visits throughout the ACT and Queanbeyan. We discuss your computer, the work and pricing before confirming an appointment. Suitable software tasks can also be considered for remote support.

You can discuss repairs, new setup and everyday support together. Our work includes Windows computers and Macs, with hardware, software and connected equipment considered as part of the same job. You do not need to dismantle the computer or identify a failed component first.

A new laptop or desktop can be set up with your accounts, Wi-Fi and printer before you begin using it regularly. Keep the old device available until the information you need has been checked.
New computer setup
We can investigate crashes and unexpected messages, including checking for malicious or unwanted programs. Tell us when the problem began and any messages you see.
Virus and malware removal
We can connect a printer, set up email and examine internet problems as part of the same job. Have the related equipment available with its usual cables and power supplies.
Email and connection help
We can work through Mac software issues and physical faults, or help make a new device ready for use. Tell us the model if you know it, but you can still enquire without it.
Mac repairs and support
A repair plan starts with finding the cause, then discussing suitable parts and the expected work. A useful photo or model number can help the first discussion.
Hardware repairs and upgrades
Not every question needs a repair: ask us about buying advice, checks or a suitable remote session. Tell us the result you want so we can suggest a suitable way to help.
Remote computer supportA note about when the trouble began can be useful, particularly after an update or a change of equipment. Include any other tasks you would like the technician to check while visiting.
For pricing or an appointment, call us on (02) 6223 2333 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Bruce. You do not need to dismantle the computer or identify a failed component first. We discuss offsite arrangements if the repair cannot be completed where you use the computer.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We can work through Mac software issues and physical faults, or help make a new device ready for use. Tell us the model if you know it, but you can still enquire without it.
If a computer has become unreliable, we can look at software and hardware causes before recommending changes. Tell us when the problem began and any messages you see. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
A description helps us plan, but the repair needs to be assessed to estimate the work accurately. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
We can give a clearer indication of timing after checking the device. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
We compare the work needed with the practical benefits of keeping the device. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
We can help turn a new device into a usable home setup, including internet, email and printing. Keep the old device available until the information you need has been checked. Tell us about your printer and other equipment as well.
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. Useful photos can be sent with a repair estimate enquiry. Our team will call to discuss pricing and appointment arrangements.

Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 6223 2333.