1300 342 655
New computer setup and moving files
We can move photos and documents and organise a new device around the way you use it. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
Computer and laptop repairs in Bassendean
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 342 655Computer repairs and everyday support in Bassendean
Computers need to work with your accounts, files and connected equipment to be useful. Australian Computer Doctors offers Bassendean repairs and setup support for both Windows PCs and Macs.
Our Perth team can discuss the problem, pricing and appointment availability for your address. We normally come to you, with remote support considered when the task can be handled over a working internet connection.
Computer repair services in Bassendean
We work with Windows computers and Macs across new setup and ongoing problems. The examples below cover hardware, software and everyday equipment without limiting what you can ask about. Mention any printer or network problem when arranging help.
Viruses, slow computers and startup problems
Startup trouble, freezing and a slow computer need assessment rather than an assumed cure. We explain what we find rather than promise that one particular change will fix every symptom.
Virus and malware removal
Internet, email and printers
We work through email and connection errors and explain when a provider needs to address an outside fault. A short description of what worked previously is useful when checking the setup.
Email and connection help
Mac repairs, setup and support
Our service includes Mac hardware assessment, macOS support and setting up accounts and connected equipment. We provide independent assistance and do not process manufacturer warranty claims.
Mac repairs and supportComputer and laptop repairs
We can check a damaged device and explain what would be involved in repairing or replacing the faulty parts. Parts are additional if required, and we discuss the proposed work before proceeding.
Hardware repairs and upgradesAdvice and remote support
We can discuss a written insurance report as well as advice on a new or existing device. Remote support needs a suitable working device and connection; it cannot replace physical hardware work.
Remote computer supportBefore arranging computer repairs
For a new device, keep the old computer available and list what you want to transfer. For a fault, describe the symptoms and mention any important information that is not backed up.
For pricing or an appointment, call us on 1300 342 655 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Common questions about computer repairs in Bassendean
Do you come to my home in Bassendean?
We arrange visits to homes and workplaces in Bassendean. Mention any printer or network problem when arranging help. Any need to take the device offsite is discussed as part of the repair plan.
Do you repair both Windows computers and Macs?
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Our service includes Mac hardware assessment, macOS support and setting up accounts and connected equipment. We provide independent assistance and do not process manufacturer warranty claims.
Can you help if my computer is slow or will not start?
A repeated warning can come from a website, browser notification or installed program, so we check its source. We explain what we find rather than promise that one particular change will fix every symptom. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
How much do computer repairs cost?
We can discuss rates before booking, with a clearer estimate after diagnosis. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Send a repair estimate enquiry if photos would help describe the problem.
How long does a repair usually take?
A straightforward task may take around an hour, but a repair cannot be timed accurately from the symptom alone. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. We distinguish the appointment time from the time before a repair is completed.
Is it worth repairing my computer?
A repair is more useful when the rest of the computer remains suitable for your tasks. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Your technician can explain the findings so you can make an informed choice.
Can you set up a new computer and move my files?
Set up a new computer with useful software, familiar accounts and a practical way to keep another copy of important files. Applications may need reinstalling and their licences checked separately from a file transfer. Tell us about your printer and other equipment as well.
How do I book computer help in Bassendean?
Call 1300 342 655 or complete the enquiry form on this page with your contact details and postcode. Mention any setup or transfer work as well as repairs. The office calls to discuss the work, pricing and available times.
Customer reviews
Computer repairs across Perth
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Request a call from our award winning team
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.